DISCO Help Centre Support Center

Using the DISCO Bulk Uploader app

We recommend using our DISCO Bulk Uploader app when you have a large number of tracks to upload, such as during the initial upload of your content. You can download the latest version of the app for Windows or Mac here.


In This Article


Getting started with the DISCO Bulk Uploader


1. In the top-right corner of your DISCO, click BULK UPLOAD.

2. This will prompt you to either install the Bulk Uploader app, or if you have it installed already, click Launch.

Your browser may display a message asking for permission to open the DISCO Bulk Uploader. If you see this, click Open DISCO Uploader:

3. The Bulk Uploader app will open in a new window. If you are not already logged into the Bulk Uploader app, you will need to enter your full DISCO URL (e.g., https://mycompany.disco.ac) and click Next.

If needed, you can copy your full DISCO URL from the address bar on your browser:

4. If you are uploading music to your own DISCO, select I'm a member of this DISCO and click Ok.

5. Next, enter your DISCO username and password and click Login.
Note: Your username is the email address associated with your DISCO account.

6. If you have Multi-factor Authentication (MFA) enabled on your DISCO account, you will need to enter the code, and then click Login.

7. Once you’ve logged in, click Add folder to select a folder to upload from your computer into DISCO.

8. This will open the file manager program on your computer. Select the desired folder. The screenshots below are from a Mac:
Note: All the files contained in this folder, and any subfolders within this folder, will be uploaded into your DISCO. Check out this section for tips on selecting the right folders in your filesystem.


The Uploader will then analyze the folders and files before starting the upload:

Once the files are all analyzed, they will begin uploading. You can pause and resume your upload at any time via the blue Pause/Start Uploading button: 

You can also add additional folders to your upload queue at any time by clicking Add Folder again.


Monitoring upload progress

For each folder you select to upload, you will see a percentage indicating upload progress.

When your upload is complete, the indicator will show 100% and the X will turn into a ✓. 

While you can click on the ✓ as soon as it's displayed to clear the upload, we suggest waiting until you receive your email confirmation that the upload is complete before you do so.

You will also receive a Notification from the bell in the top-right corner once your upload is complete:

You will now see these folders as Playlists* in your DISCO:

*Playlists will not be created for folders containing over 1000 tracks.


Help! My upload seems stuck!

If your upload seems to have stalled out and is not making progress, please do not click the X to cancel the upload.

Instead, try these troubleshooting steps: Tips and troubleshooting steps for the Bulk Uploader

Next, reach out to our Support Team. In some cases, we may be able to give the upload a nudge on our end to help it complete, but we are not able to do this if the upload has been cancelled by the user.


Selecting high-level folders using DISCO Uploader

When using DISCO Uploader, you don't have to select every folder you want to upload individually. Instead, select the highest-level folder that contains all the media you want to upload.


Example: You want to upload your entire music collection, all of which is stored in a folder called "My Music". That folder contains a subfolder for each artist in your collection, and those subfolders contain folders for each album.

In this example, the only folder you need to select in DISCO Uploader is “My Music”. This will upload all subfolders and files contained within the folder “My Music”, regardless of level.


Playlists will be automatically created from your lowest-level folders* (in this case for each album). Using the example above, you would expect to see a Playlist in your DISCO called "Daylights".

*Playlists will not be created for folders containing over 1000 tracks.


Uploading tracks that have multiple formats

If you’re uploading a track in both an uncompressed format (e.g., WAV, AIFF) and a compressed format (e.g., MP3), we suggest placing them in the same lowest-level subfolder before uploading. This will result in both versions of the track being in the same playlist, which would have been automatically created using the name of the subfolder. 

Although not strictly necessary, we suggest doing this whenever possible as it speeds up the process of merging both formats into a single track. While you can merge tracks on your own using the merge function, we suggest reaching out to our Support team for assistance merging large numbers of tracks.