DISCO Help Centre Support Center

Managing different file formats for Tracks

You can add multiple different formats for individual Tracks in your DISCO. We also create copies of some of your Tracks through a process called Transcoding and store them alongside the original file format in an individual Track.

At a glance

You can manage different file formats for your Tracks using the Manage files and formats option.

With this option, you can:

Transcoding

When you upload an audio file to your DISCO in a common lossless format (e.g. AIFF, WAV, CAF, FLAC), we create an mp3 copy. Likewise, when you a upload video file in a format other than mp4, we create an mp4 copy. This process is called Transcoding.

We transcode these files for a couple of reasons:

We don't delete the original file and you can always make it available for your recipients to download by updating your Playlist Settings to Include original formats.

When you upload a track or video in these formats, you'll see Transcoding... under the track title:

Once the copy is made, it will be paired with the original as an alternate format of the same file and used as the default format for streaming and sending.

Adding audio formats

You can add one lossy (MP3 or M4A) and one lossless (WAV or AIFF) format per track.

  1. Open the Track menu () and select Manage files and formats.
  2. Click the green + Add format button.
  3. Drag and drop the file, or click to browse your computer.
  4. A confirmation message will appear. Click the green Done button.
    📎 Note: If you do not want a new MP3 copy of this track, uncheck this box.

Removing audio formats

If both lossy and lossless formats are present, you'll only be able to delete the lossless version. After the lossless version is deleted, you'll then be able to delete the lossy version.

  1. Open the Track menu () and select Manage files and formats.

  2. To the right of the format, click the red Delete button.
    ❗️ Important: If only a lossy version is present, deleting it will delete the entire track.
  3. A warning message will appear. If you are sure, click the red Delete button.

Replacing audio formats

  1. Open the Track menu () and select Manage files and formats.

  2. To the right of the format, click the blue Replace button.
  3. Drag and drop the file, or click to browse your computer.
  4. A confirmation message will appear. Click the green Done button.
    📎 Note: If you do not want a new MP3 copy of this track, uncheck this box.

WAV + AIFF converter

On our Pro, Artist, Music Supervisor, and Enterprise plans, we have a premium feature that will create an AIFF version of your WAV files, and a WAV version of your AIFF files. These formats will be available to download in your DISCO and on share pages for recipients.

It is important to note that these extra versions won't appear under Manage files and formats, as this view only shows the formats you uploaded and any MP3 copies we've created.