Inboxes feature guide

With DISCO Inboxes, you can receive files from anyone, regardless of whether or not they are on DISCO. Receiving files via an Inbox cuts out the endless cycle of downloading and uploading so you can focus on other tasks.

At a glance

Files appear in Inboxes in two ways:

when someone sends them directly to your Inbox
when you use the Save to DISCO button on a DISCO Catalog or on a public Playlist share page

Once the files are in your Inbox, you can decide to add them to your DISCO or remove them.

Types of Inboxes

Default Inboxes

There are two default Inboxes built into all DISCOs: My Inbox and Team Inbox.

📥 My Inbox - This is your personal Inbox, which is unique to you.

📥 Team Inbox - This is a general Inbox for all users in your DISCO.

Custom Inboxes

Custom Inboxes are available to users on our Pro plan and above. These are handy to use for a particular project or collection of content you work with that delivers files regularly.

Jump to this section for instructions to create a custom Inbox.

Sending and receiving files via Inboxes

Sending files

You can send files to a DISCO Inbox in two ways:

👍 RECOMMENDED Regardless of whether or not you're a DISCO user:

You can upload files to a DISCO Inbox from the public Inbox URL page.

Obtain the public Inbox URL page from the DISCO user.
Open the public Inbox URL page.
Enter your Name, Email Address, Playlist Name, and a Message.
Drag and drop files into the box or click to browse your computer.
📎 Note: You can only drag files, not folders. Zip files should not be uploaded as they cannot unzip in DISCO.
Alternatively, if you're a DISCO user, you can click the Send your own Playlist button in the top-right corner.
Click the Send files button.

If you're a DISCO user:

You also have the option to share the Playlist with the receiving DISCO's business name.

Open the Playlist menu (⋮) and select Share.
From the Share tab, select the Email playlist directly option.
Search for the DISCO user or business.
Optional: Edit the Subject and enter a Message.
Click the Send to recipient button.

Here's an example what the recipient will see in their Inbox:

Receiving files

You can receive files from anyone, regardless of whether or not they're a DISCO user!

Provide them with your public Inbox URL so they can upload files directly to your Inbox. Every Inbox on DISCO has its own URL. To find your public Inbox URL, go to your Inbox and click on the link icon to Copy Inbox URL.
Users can also share Playlists directly to your Team Inbox by searching for your business name from the Share page. If you would prefer to disable this, you can do so from the Inbox Edit settings.

Once the files are in your Inbox, you can see who they were sent from and any Messages they added.

You can then decide to add the files to your DISCO, remove them from your Inbox, or remove them from your DISCO.

Using the Save to DISCO button

When you use the Save to DISCO button on a DISCO Catalog or on a public Playlist share page, the files go into your personal Inbox (My Inbox).

You'll also receive a notification in your DISCO to confirm the files have been added:

Once the files are in your Inbox, you can decide to add them to your DISCO or remove them. For more information on the Save to DISCO button, check out this article.

Inbox Notifications

When your Inbox receives files, each Member of the Inbox will receive a notification from the Notification bell in DISCO:

Managers of the Inbox will receive the Notification in DISCO, as well as an email notification:

The sender will also get a confirmation email telling them their files were sent. Additionally, there will be a notification badge on the Inbox in the left sidebar of your DISCO.

Adding content from Inboxes to your DISCO

By default, content you receive in your Inbox is not automatically added to your DISCO, meaning it does not appear in your Browse section and is not visible in searches.

To add content from your Inbox to your DISCO you can either:

click the star icon to Add to Starred Items (will become visible in both your Starred and Browse sections and will appear in Search Results)
drag it into the Playlist Creator and save it as a new Playlist (will become visible in your Browse section and will appear in Search Results)
drag it into a Channel (will become visible in your Browse section and will appear in Search Results)

Removing content from Inboxes

Once the content is added to your DISCO from the Inbox, you can choose to remove it from the Inbox by clicking the X to Remove from Inbox. This will remove it from your Inbox, but it will still remain in your DISCO.

❗️ Important:

Clicking the X on an item that has not previously been added to your DISCO will present the Remove from DISCO option, which will delete it entirely so it can no longer be added to your DISCO.

Opening the Playlist or Track menu (⋮) and selecting Delete playlist or Delete track from DISCO (from within the Inbox or anywhere else in your DISCO) will delete it from both your Inbox and from your DISCO, even if it had been previously added to your DISCO.

Managing Inboxes

Edit Inbox settings

Only Managers of Inboxes can Edit settings.

In the top-right corner of your DISCO, open Settings (the person icon) and select Settings and Account.
Under Workspace Settings, select Inboxes.
Open the menu (⋯) next to the Inbox and select Edit settings.
Here you can:
- update the Inbox name
- manage permissions
  - add/remove Managers and Members
- make the Inbox Visible to all users in the DISCO account
- Allow bulk uploads to the Inbox
- Add custom message to the Inbox that will appear on the public upload page for the Inbox -- this is useful for advising senders how you'd like to receive files

You can also disable the setting in the Team Inbox that allows other DISCO users to share Playlists directly to your Inbox from the Share page:

Create a Custom Inbox

In the top-right corner of your DISCO, open Settings (the person icon) and select Settings and Account.
Under Workspace Settings, select Inboxes.
Click the + plus icon to the right of Custom inboxes.
Add an Inbox name, Managers, and Members.
- Managers are notified by email and in their DISCO whenever files are sent to the Inbox.
- Members receive Notifications in their DISCO only.
Decide whether or not this Inbox should be Visible to all users in your DISCO by checking or unchecking the box.
Click the Create inbox button.
📎 Note: The person who created the Inbox automatically becomes a Manager of that Inbox.

Deleting Inboxes

Only Managers of Inboxes can Delete inboxes.

In the top-right corner of your DISCO, open Settings (the person icon) and select Settings and Account.
Under Workspace Settings, select Inboxes.
Open the menu (⋯) next to the Inbox and select Delete inbox.