Setting up a custom domain for your DISCO Catalog
| Note: This process only applies to accounts that have active subscriptions to Discovery Suite/DISCO Catalogs. |
We can assist you with setting up a custom domain for your DISCO Catalog. Each DISCO can have up to three custom domains configured for their Catalog.
We also want to note that this is a three-part process that is quite technical and requires you to have access to your DNS (Domain Name Service) provider's control panel. Your DNS provider may be your webhost, domain registrar, or a third party such as CloudFlare. If you are uncertain as to who your DNS provider is, we suggest reaching out to your webhost directly. If you do not have access to your DNS provider's control panel, or you are not sure if you have access, please contact your webmaster or a member of your IT team.
To setup a custom domain, you'll need to add CNAME records that we provide you to your domain's DNS (Domain Name Service) configuration.
- Part 1: Requesting CNAME Records
- Part 2: Adding CNAME Records
- Part 3: Contacting DISCO Support and waiting for confirmation
If you have any questions along the way, please don't hesitate to reach out to our Support team, we are happy to help!
Part 1: Requesting CNAME Records
Fill out this form to request the necessary CNAME records.
Note: This is mandatory as you cannot complete the subsequent parts until your form has been processed.
You can either set up your DISCO Catalog as a subdomain (e.g. catalog.great-music.com) or you can setup your DISCO Catalog URL as your primary domain (e.g. www.great-music.com).
If you set up your DISCO Catalog as your primary domain, you will not be able to use the domain for anything else, so please keep that in mind.
Please note that subdirectories like great-music.com/catalog are not currently supported.
Once you've submitted the form and our Support team has received the request, we will generate the necessary records and email them to you along with this guide. Requests are added to a queue, so please note it might take some time before your domain is processed.
Part 2: Adding CNAME Records
Add the CNAME records we provided to your domain's DNS records.
This process varies depending on which DNS provider you use. Below are some generic steps; if you need more specific instructions, check your DNS provider's documentation or contact them directly. At the bottom of this article, we have added links to the relevant documentation for a few common DNS providers.
- Log into your DNS provider's control panel.
- Locate the area of where you update DNS records. The name of the area varies by provider; it may be called DNS Manager, Zone Editor, Domain Manager, or something similar.
- Create two CNAME records using the "Names" and "Values" provided to you. You can find examples of CNAME records for your reference below.
Note for CloudFlare users: When adding CNAME records, make sure that you turn off the "Cloudflare Proxy" setting for the CNAME records that you're adding. See their documentation for more info.
Part 3: Contact DISCO Support & Wait For Confirmation
After adding your CNAME records, contact our Support team so that we can initiate the final steps. Once complete, we will reach out and let you know when your custom domain is live.
After your custom domain has gone live, the original DISCO domain (e.g. https://great-music.disco.ac/lib/123456789) will still work. This also means that while you are waiting for your custom domain, you can continue to send invites to your Catalog using the link to the original DISCO domain 👍
DNS Provider-Specific Documentation
Below we've compiled documentation on adding DNS records for a few of the more popular DNS providers: