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Setting up a custom domain for your DISCO Catalog

Users who have our Discovery Suite added to their base plan and use DISCO Catalogs have the option to set up a custom domain for their Catalog.

At a glance

Each DISCO can have up to three custom domains configured for their Catalog.

This is a three-part process that involves adding CNAME records that we provide to your domain's DNS (Domain Name Service) configuration.

๐Ÿ“Ž Note:  This process is quite technical and requires that you have access to your DNS (Domain Name Service) provider's control panel. Your DNS provider may be your webhost, domain registrar, or a third party (such as CloudFlare).
If you're unsure, we suggest reaching out to your webhost directly. If you don't have access to your DNS provider's control panel or you're not sure if you have access, contact your webmaster or a member of your IT team.
If you have any questions about this process, don't hesitate to contact our Support team.

Step-by-step guide

Part 1: Requesting CNAME Records

  1. Fill out this form to request the necessary CNAME records.
  2. You can either set up your DISCO Catalog as a subdomain (e.g. catalog.great-music.com) or you can setup your DISCO Catalog URL as your primary domain (e.g. www.great-music.com).
    ๐Ÿ“Ž Notes:  
    • If you set up your DISCO Catalog as your primary domain, you will not be able to use the domain for anything else.
    • Subdirectories like great-music.com/catalog are not currently supported.
  3. Once you've submitted the form and our Support team has received the request, we will generate the necessary records and email them to you along with this guide. Requests are added to a queue, so please note it might take some time before your domain is processed.

Part 2: Adding CNAME Records

The process for adding CNAME records varies depending on which DNS provider you use. We suggest checking your DNS provider's documentation or contacting their support team for specific instructions. You can also find links to the relevant documentation for a few common DNS providers at the bottom of this page.

    1. Log into your DNS provider's control panel. 
    2. Locate the area of where you update DNS records. The name of the area varies by provider; it may be called DNS Manager, Zone Editor, Domain Manager, or something similar.
    3. Create two CNAME records using the "Names" and "Values" provided to you. You can find examples of CNAME records for your reference below.

Example CNAME records:

NAME
Value

_214j14833d54d8a.catalog.great-music.com

_ea23351814889.3asdjiiu.acm-validations.net

catalog.great-music.com

cat3315.cat.disco.ac

๐Ÿ“Ž Note for Cloudflare users: When adding CNAME records, make sure that you turn off the "Cloudflare Proxy" setting for the CNAME records that you're adding. Refer to their documentation for more information.

Part 3: Contact DISCO Support & Wait For Confirmation

After adding your CNAME records, contact our Support team so that we can initiate the final steps. Once complete, we will reach out and let you know when your custom domain is live.

After your custom domain has gone live, the original DISCO domain (e.g. https://great-music.disco.ac/lib/123456789) will still work. This also means that while you are waiting for your custom domain, you can continue to send invites to your Catalog using the link to the original DISCO domain ๐Ÿ‘

DNS Provider-Specific Documentation

Here is a list of documentation on adding DNS records for a few of the more popular DNS providers: