DISCO Help Centre Support Center

Tracks are stuck on "Transcoding..." during upload

When you upload audio and video files to DISCO in a format other than MP3 and MP4, they will first be transcoded:

For more information on transcoding, check out this article.

The transcoding process is usually pretty quick, but if your upload shows this message for more than five minutes:

📎 Note: If you're uploading a large video file, transcoding may take a bit longer than five minutes.