Scheduling emails in the Email Creator

Scheduling emails is a great way to reach your audience at a time or date that suits them best. It also increases your chance of landing at the top of their inbox 🙌

At a glance

You can use the Schedule later option in the DISCO Email Creator to send your email campaigns at a specific date and time!

Scheduling an email

1. On the left sidebar of your DISCO, under Tools, select Email Creator.
2. Select New Email, or open a Draft email.
3. Complete the on-screen steps to build your email and add content.
4. On the final step (05 Confirm and Send), click Schedule later.
5. Choose a Date, Time, and Timezone. Then click the Schedule button.
   
6. A confirmation message will appear in the bottom left corner of your DISCO to confirm the scheduling was completed.
7. The email will move to the Scheduled list on the Email Creator page until it is sent.

Viewing and editing scheduled emails

To view a scheduled email:

You can view a list of your scheduled emails from the Email Creator page, under Scheduled.

To view the email content, click on the Name of the email.

To edit a scheduled email:

1. From the Email Creator page, under Scheduled, click on the Name of the email.
2. The final step (05 Confirm and Send) will be pre-selected. Click on the step you would like to edit.
3. A warning message will appear. Click the Let me edit button.
   
4. A confirmation message will appear in the bottom left corner of your DISCO to confirm the scheduling was cancelled.
5. Make the desired edits, and click the Next button until you get to the final step.
6. Click Schedule later and follow the on-screen instructions to schedule the email once more.

Cancelling and rescheduling emails

To cancel a scheduled email:

1. From the Email Creator page, open the Actions menu (^…) to the right of the scheduled email.
2. Select Cancel Schedule.
3. A message will appear asking you to confirm the cancellation. Click the Cancel Scheduled Email button.
   
4. A confirmation message will appear in the bottom left corner of your DISCO to confirm the scheduling was cancelled.
5. The email will move to the Draft list on the Email Creator page.

To reschedule an email:

1. From the Email Creator page, open the Actions menu (^…) to the right of the scheduled email.
2. Select Reschedule.
3. Click the Cancel Scheduled Email button.
4. Choose a new Date, Time, and Timezone. Then click the Schedule button.
5. A confirmation message will appear in the bottom left corner of your DISCO to confirm the email was successfully rescheduled.
6. The email will stay on the Scheduled list on the Email Creator page until it is sent.

Frequently Asked Questions

• What happens after an email is scheduled?
  Immediately after scheduling, you will see a confirmation message in the bottom left corner of your DISCO, and the email will move to the Scheduled list on the Email Creator page.
  If the email was scheduled to be sent within 24 hours or more, you will receive an email reminder from support@disco.ac letting you know the email will be sent in the next 24 hours.
• Will I receive confirmation that a scheduled email was sent successfully?
  Yes, you will receive an email confirmation from support@disco.ac, and the email will move to the Sent list on the Email Creator page.
• What if I change my mind about a scheduled email and want to send it right away instead?
  You can bypass scheduling and send the email right away:
  1. From the Email Creator page, click on the Name of the scheduled email.
  2. On the final step (05 Confirm and Send), click the arrow to the right of the Re-schedule option.
  3. Click Send now.
     
• Can I edit the content of a scheduled email?
  Yes, the content can be edited, but the scheduling will be cancelled, and you will have to reschedule it after editing.
• Can I see stats on a scheduled email?
  Yes, stats are available on scheduled emails after they are sent. You will receive an email confirmation from support@disco.ac with a purple button and a link to access the email stats: